Privacy Policy - glowing-fern

Last updated: January 2024

Introduction

glowing-fern ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glowing-fern.com or engage with our services.

Information We Collect

We may collect information about you in various ways, including:

Personal Data: Name, email address, and other contact information you voluntarily provide when completing our contact forms or requesting services.
Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
Cookies and Tracking: We use cookies and similar tracking technologies to monitor activity on our website. See our Cookie Policy for more details.

How We Use Your Information

We use the information we collect for various purposes:

To respond to your enquiries and provide requested services
To send you information about our services that may interest you
To improve our website and services
To comply with legal obligations
To analyse website usage and optimise user experience

Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contract: Where processing is necessary for a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate interests and does not override your fundamental rights and freedoms.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

Data Sharing

We do not sell your personal information. We may share your data with:

Service providers who assist in our operations (hosting, analytics)
Professional advisers (lawyers, accountants) where required
Regulatory authorities when required by law

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 47 Greenfield Business Centre, Bristol, BS2 8QJ, United Kingdom

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.